DataPipe USA Inc. - Providing EHS Software Solutions Since 1979 (40 Years!)

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DataPipe Support

DataPipe USA is proud of its long history of support excellence.  We have been providing EH&S software and support since 1979 to companies around the globe.  Just ask our customers.  They will tell you that we go above and beyond what is considered standard in the industry.  When our clients call in for a support related question, they do not get put in to a phone queue.  They do not speak to a call center.  They do not get routed to another country.

When you call in to DataPipe USA, you connect immediately with a highly skilled developer who most likely wrote the portion of the code you are interested in discussing.  We work as a team here when any new call comes in.  And we work quickly to resolve any problem you might have.

To be honest, a call center would be a waste of time and money for us since, even supporting a global client base, we don't get enough calls to justify it.  The reason:  DataPipe just sits there and works.  It really does.  Ask our customers.

And this is true because we have been doing EH&S software since 1979.  After this many decades of EH&S software development, we think we got it right.  We hope you will see it that way too.

Client Perks

Our clients receive many perks for being part of the DataPipe family.  We provide many services that you just cant get at one of the larger software providers that will forget who you are after getting your signed contract.  Here are just a few of our perks.

  • Highly Personal hands-on technical support from an expert system architect.

  • Ongoing training series

  • Personal access to our support team

  • Attention to the details of your particular system

  • Updates on a regular basis

  • Client input into the direction of updates

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DataPipe USA is a service-disabled veteran-owned small business